+1 (954) 846 7011

libraries-museums#1

MUSEUMS & LIBRARIES TRAFFIC ANALYTICS

Capture data from almost any source to make business decisions easier and more relevant from a simple to use cloud-based business intelligence tool.

UNDERSTAND THE BIG DATA

Quickly gain insights into the portfolio and create action points in real-time. Big data is shaping the customer experience forever.

CUSTOMIZED REPORTING

Create incisive reports relevant to your site or group of sites, view the business’s key performance areas and compare against targets.

  Want to know
more?
libraries-museums#2

MEASURE THE OPPORTUNITY

Capture customer traffic data; understand what your true opportunities are, and how it changes throughout the day/week and how changes in exhibits influence it.

DELIVERING TRUE NUMBERS

Many museums and libraries underestimate how popular they are, often reporting figures far under the actual; often losing out on available grants.

INCREASE ADD ON SALES

When you understand your busy times and when they occur, you can increase sales by offering additional services such as a gift shop or café during peak hours. 

  Want to know
more?

MEASURING CUSTOMER TRAFFIC IS JUST THE BEGINING

Whether your museum or library is a small stand alone library  or part of a large university museum, understanding the opportunities and pinch points are vital to managing your services and exhibits. With over 15 years of experience, CountWise continues to work with many of the world’s leading museums and libraries, including the world renowned Bodleian in Oxford England, advising and helping them deliver great service and administration.

From gaining a clear and concise understanding of your venue on an hour by hour bases, that includes, associate deployment that meets your customer needs and reduces frustration.  To monitoring queueing behavior, that reduces venue abandonment.

Our clients have benefited from our knowledge and we are only too happy to share our experiences to help other understand the opportunities and gain a quick return on their investment.

Many of our clients and partners have reported increases in numbers over and above their previous reporting solution and these new accurate numbers have helped many secure increased grant values.

  Want to know
more?
libraries-museums#4

DEVELOP BETTER VISITOR RELATIONSHIPS THROUGH ATTRACTION INTELLIGENCE By Answering A Few Questions:

  • What is my attractions traffic and what is the arrival rate?
  • How accurate are my attraction intelligence numbers?
  • How long do customers spend at an exhibit or zone?
  • What is my staff to customer ratio, “both security & attendee's”?
  • What is the average & maximum queuing time in any period of the day?
  • How many people abandoned the queue before reaching the front?
  • How much staff do I need on hand to deliver a positive customer experience?
  • How often in any period have KPI’s been exceeded (greater than X people in a queue)?
Want to know
more?
Corporate Headquarters:
1149 Sawgrass Corporate Parkway
Sunrise, Florida 33323 USA
Email:
Tel: +1 (954) 846 7011
  1. Hi, Is there anything we can help you with ...

    Maybe some additional information or quotation? Please fill out the form below and we will call you right back.

  2. Name(*)
    Please let us know your name.
  3. Email(*)
    Please let us know your email address.
  4. Telephone(*)
    Please let us know your telephone number.
  5. Further Information(*)
    Please enter a message / Remove URLs (eg http://...)
  6. (*)
    Invalid Input
  1. Hi, Is there anything we can help you with ...

    We would be happy to provide you with additional information or a quote. Please fill out the form below and we will call you right back.

  2. Name(*)
    Please let us know your name.
  3. Email(*)
    Please let us know your email address.
  4. Telephone(*)
    Please let us know your telephone number.
  5. Further Information(*)
    Please enter a message / Remove URLs (eg http://...)
  6. (*)
    Invalid Input