Q-Count is the world's first multi-lane video-based platform for assessing, controlling, and improving queuing challenges. This product collects and delivers a real-time picture of the number of customers or carts waiting in each checkout lane and tracks customer waiting times. Q-Count delivers the ability to eliminate the bottlenecks in your business with a simple, seamless and affordable system.
Q-Count's technology was developed leveraging military and industrial video imaging technologies and is protected by several patents. It has recognition algorithms that allow calculation of different standing and waiting times for customers in one or multiple lines. It can distinguish people from shopping carts and time stamps each customer's wait time from the moment they enter the line but ignores counting passer-bys and associates assisting customers in a queue.
"We tested CountWise against other companies in several of our locations and found them to be the most accurate and user-friendly."
Q-Count is a multi-lane queue management device that monitors in real-time the number of people waiting in a queue and their waiting times. Since retailers measure their service level by buying units, the solution implements a sophisticated algorithm that monitors customer behavior on buying units.View Testimonials